1- Eligibility For Refunds
We accept refund requests under the following conditions:
-
The item must be returned within 14 days of the delivery date.
-
It must be in the original packaging with all tags attached.
-
The item must be unused, unwashed, and in the same condition that you received it.
2. Non-Refundable Items
The following items are not eligible for refunds:
-
Sale or discounted items.
-
Gift cards.
-
Hygiene products (e.g., socks, underwear).
3. Refund Process
To request a refund:
-
Contact our customer service within 14 days of receiving your order.
-
Provide your order number and the reason for the return.
-
Once your return is received and inspected, we will notify you whether your refund has been approved or rejected.
4. Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
We recommend using a trackable shipping service to ensure we receive your return.
-
Hygiene products (e.g., socks, underwear).
